Energy Vampires
I received an amusing email from my sis. regarding Keyspan. I don’t like Keyspan, but I do enjoy hearing triumphs of the little people – their customers.
Those energy bastards had the nerve to tack on a charge on my bill – labelled “Miscellaneous Charge” for $13.53 because when I closed my acct on April 20th, I had to make an appt for a final meter reading and the earliest possible date was May 19th. I notified the landlord because we don’t have access to the building and also I wrote a letter (Certified and notarized)to the the owner with the date of my intent to leave and vacate. Well their asses did not make the basement available to Keyspan and I got billed for that. Of course, I called and disputed stating “If I followed the guidelines with Keyspan to notify you at least 10 days in advance before my intent to move, why couldn’t I have gotten an appt prior to my vacating the premises. So if I have to leave the country of state for whatever reason and you can’t accommodate me with an appt within a reasonable time and I notified the owner of the building of the date for a meter reading and my date of vacating, why I should I bear the burden of the expense of the missed meter reading?” “I’m not asking that you not charge anyone, I’m asking you to move it from my account to the actual owner of the building. Even if I was there, I wouldn’t have access to the meter because I don’t have a key for the basement so we would have both been standing there and wasting our time”
In the end, they took the charge off….victory for me.